Privacy Policy

At Dashdock, we are committed to protecting your privacy and handling your personal data responsibly. This privacy policy explains how we collect, use, and protect your data in accordance with the General Data Protection Regulation (GDPR).

1. Who we are

Dashdock (“we,” “us,” or “our”) provides a digital platform to support your retail business with brand, content and operations. This policy applies to your use of our website, - Dashdock. Activate your brand. AI-powered.

2. What personal data we collect

We collect and process personal data that you voluntarily provide to us, e.g. by booking a call with us, such as:

• Name
• Email address
• Company name (optional)

Any information you include in contact, sign-up, or scheduling forms

We may also automatically collect certain technical data (such as IP address, browser type, device type and pages visited) through your interaction with our website.

3. How we collect your data

We collect your data when you:

• Fill out a sign-up or contact form
• Schedule a call, meeting, or demo
• Subscribe to updates or newsletters
• Interact with our website

We work with trusted third-party service providers to host our website, manage form submissions and facilitate appointment scheduling. These providers process data on our behalf under data processing agreements and confidentiality obligations.

4. Why we collect your data (legal basis)

We process your personal data based on one or more of the following lawful grounds under the GDPR:

• To respond to your inquiries (legitimate interest)
• To process sign-ups or bookings (contractual necessity or consent)
• To send you updates or marketing messages (consent)
• To analyze and improve our website (legitimate interest)

You may withdraw your consent at any time by contacting us or using the unsubscribe option in our communications.

5. Sharing with third parties

Your personal data may be processed by third-party service providers that help us operate our website, manage user interactions and enable appointment scheduling. These parties only process data on our behalf and in accordance with our instructions.

Some of these processors may be located outside the European Economic Area (EEA). In such cases, we ensure that your data is protected using appropriate safeguards such as the Standard Contractual Clauses (SCCs) approved by the European Commission.

6. Cookies and tracking technologies

We use cookies only where necessary to ensure the proper functioning of our website. Specifically, we use functional cookies to enable our meeting booking tool (powered by HubSpot) to work smoothly. These cookies do not track your activity or store any personal information beyond what is required to schedule a meeting.

We do not use cookies for analytics, marketing, or user profiling. You can choose to allow or decline the use of cookies when visiting our site and you can revoke your consent at any time. For more information on how your data is handled, please refer to the rest of this privacy policy.

7. Data processors

We work with carefully selected third-party services to deliver a fast and secure experience. These processors may handle limited technical or personal data on our behalf:

Framer B.V. (Website hosting) – Our website is hosted by Framer, based in the Netherlands. Framer may process technical data such as IP addresses for the purpose of website delivery and security. Learn more: Framer Privacy Policy

HubSpot, Inc. (Meeting scheduling tool) – We use HubSpot’s meeting embed to allow users to book calls. This tool collects submitted form data (like name and email) and may process it on HubSpot servers. We do not use HubSpot for marketing or tracking purposes. Learn more: HubSpot Privacy Policy

8. Data retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law.

9. Contact information

You have the right to:

• Access the personal data we hold about you
• Correct or update inaccurate information
• Request deletion of your data
• Object to or restrict the processing of your data
• Withdraw consent at any time
• Lodge a complaint with the Autoriteit Persoonsgegevens (Dutch Data Protection Authority)

To exercise any of your rights, please contact us at the email address below.

10. Contact information

If you have any questions or requests related to this privacy policy or your data, please reach out to:

📧 Email: hey@dashdock.app
📍 Address: DASHDOCK B.V.
Westerdok 2301013BH AmsterdamThe Netherlands